Login issue

[Jessey]

Morning, I have to regularly log in again on my work computer as the system routinely clears cookies etc. and today I’ve tried 3 times and it’s saying ’two step verification value could not be confirmed’, is there away to turn off the 2 step verification for an individual account?

 

[carthorse]

@Mike can you help? Sorry @Jessey I don't have a clue.

 

[Mike]

That's turned off for you.

 

[Jessey]

That's turned off for you.

Thanks Mike

 

[Wava66468]

Work accounts usually have 2FA locked by IT, so you're probably not gonna be able to disable it yourself. But the cookie clearing is almost certainly what's causing the verification to fail — the system sees it as a different session each time.