Rang them again today, they are billing me again for the bute I have not yet received.
On the phone they said they posted Friday, so that's a full 1 week and 2 days after ale had all his injections. In my opinion that is too long to wait and to then try and charge me £10 for special delivery.
As yet I have not received the drugs. They were sent special delivery by royal mail to the yard and should be arriving there today apparently. No one has seen them though and I've never once seen a postman come to our yard before so I'm doubtful I will!
Can I refuse to pay on the basis they have not sent them on time if they show up at all that is. Vet can collect them when he is next in the area surely?
On the phone they said they posted Friday, so that's a full 1 week and 2 days after ale had all his injections. In my opinion that is too long to wait and to then try and charge me £10 for special delivery.
As yet I have not received the drugs. They were sent special delivery by royal mail to the yard and should be arriving there today apparently. No one has seen them though and I've never once seen a postman come to our yard before so I'm doubtful I will!
Can I refuse to pay on the basis they have not sent them on time if they show up at all that is. Vet can collect them when he is next in the area surely?