Our HP printer died. I searched and searched for a replacement and bought another HP one from Costco, on special offer. Had to join and pay £15.00 but the savings justified it. It arrived. Didn't work. Cartridges were not recognised by it and it was all style and no substance i.e flimsy. Have had the hassle of sending it back plus they are refusing to refund my joining fee despite it being within the cooling off period.
2nd printer from PC World clearance, Canon printer, damaged box. It arrives, no instructions, get it set up and running but no coloured inks included - it is a tank type so no cartridges. Black supplied, but not the 3 colours. Inform them, they don't stock them!!!!! Offered me 10% which is less than 50% of the cost of buying the cartridges. I go fairly ballistic. They say either send it back or take 10% I say complete the contract.
So now i will go to Capital One and claim on both of them. It's only £45 difference but given i have no money coming in from our business, it buys some horse feed. Plus I am fuming at what companies get away with. PC World are crap to deal with anyway, took 3 tvs before one worked! But the time you spend on this is ridiculous.
rant over.
2nd printer from PC World clearance, Canon printer, damaged box. It arrives, no instructions, get it set up and running but no coloured inks included - it is a tank type so no cartridges. Black supplied, but not the 3 colours. Inform them, they don't stock them!!!!! Offered me 10% which is less than 50% of the cost of buying the cartridges. I go fairly ballistic. They say either send it back or take 10% I say complete the contract.
So now i will go to Capital One and claim on both of them. It's only £45 difference but given i have no money coming in from our business, it buys some horse feed. Plus I am fuming at what companies get away with. PC World are crap to deal with anyway, took 3 tvs before one worked! But the time you spend on this is ridiculous.
rant over.