Apologies if I have put this in the wrong section - this is my first post.
I need a bit of urgent help if poss please?
I moved to a new livery yard on sat and have encountered problems immediately sadly. I have a few questions if anyone can help I would be grateful, thanks.
1. I could not move to the new yard until Sat just gone but the person running the yard has demanded I start paying from the previous Tues even though my horses were not Going to be at the premises until a later date. Can she demand money for when they hadn't even arrived? She knew I was desperate for a new home for my horses and as it's a new yard started threatening to give my stables away if I didn't pay from then, even though I could not get the horses to the yard until a later date. It's a new yard and she complained she was loosing money, as if it was my fault she has many empty stables. From experience livery runs from the date you arrive normally paid in advance. She's now demanding I pay another week tomorrow when they've only been there a day and a half.
2. As soon as I arrived I discovered the person running the yard had changed what I agreed on regarding turnout of the horses. The biggest concern I had was being able to keep the horses out all year around, of course I would naturally bring the horses in if the weather was bad. This is a big issue as I have a very elderly horse with arthritis who can not spend long periods locked in a stable. She said it was fine to keep them turned out. Upon arriving I discovered from another livery that they had been told the same as me, however had immediately been told upon arriving she had to bring her horses in at night as did I. She also has a horse with arthritis like me and needs to keep it out as much as possible. If I had been told of this I would not have moved the horses to the yard. Not only is this detrimental to one horse, the others legs swell when stood in so I will have 2 horses in considerable pain. Also I am disabled and can not physically muck out 4 stables every day for the next 6 months hence why I needed also to keep them out. Where do I stand on this point?
3. Upon questioning the proprietor she got extremely nasty and was rude to me immediately in front of my young son. I had not even had the horses there for 24 hours. She said that she didn't care if I left again as she has plenty of other people interested (they are welcome to it) and accused me of messing her about as I couldn't get transport to get the horses to the yard even though I never said what day I was moving them before she demanded I pay for the horses.
I want to move immediately now but shes demanding a months notice. With the extra costs of bedding/ hay/ feed / petrol for 20 mile daily round trips I wasn't expecting and the vets bills I will have due to keeping the horses locked in every night I can not afford this. I feel our agreement was changed without my permission or any discussion. Of course on every point she states she said no such thing.
4. I am being overcharged on each stable as she told me different prices when I met her if I wanted bedding from her, which I did not.
I feel I've been tricked into moving my horses to this yard and want to leave asap. I hope someone can give me some advice as it's been 13 years since I used a livery yard and it wasn't through choice that I had to sadly.
Thanks in advance x
I need a bit of urgent help if poss please?
I moved to a new livery yard on sat and have encountered problems immediately sadly. I have a few questions if anyone can help I would be grateful, thanks.
1. I could not move to the new yard until Sat just gone but the person running the yard has demanded I start paying from the previous Tues even though my horses were not Going to be at the premises until a later date. Can she demand money for when they hadn't even arrived? She knew I was desperate for a new home for my horses and as it's a new yard started threatening to give my stables away if I didn't pay from then, even though I could not get the horses to the yard until a later date. It's a new yard and she complained she was loosing money, as if it was my fault she has many empty stables. From experience livery runs from the date you arrive normally paid in advance. She's now demanding I pay another week tomorrow when they've only been there a day and a half.
2. As soon as I arrived I discovered the person running the yard had changed what I agreed on regarding turnout of the horses. The biggest concern I had was being able to keep the horses out all year around, of course I would naturally bring the horses in if the weather was bad. This is a big issue as I have a very elderly horse with arthritis who can not spend long periods locked in a stable. She said it was fine to keep them turned out. Upon arriving I discovered from another livery that they had been told the same as me, however had immediately been told upon arriving she had to bring her horses in at night as did I. She also has a horse with arthritis like me and needs to keep it out as much as possible. If I had been told of this I would not have moved the horses to the yard. Not only is this detrimental to one horse, the others legs swell when stood in so I will have 2 horses in considerable pain. Also I am disabled and can not physically muck out 4 stables every day for the next 6 months hence why I needed also to keep them out. Where do I stand on this point?
3. Upon questioning the proprietor she got extremely nasty and was rude to me immediately in front of my young son. I had not even had the horses there for 24 hours. She said that she didn't care if I left again as she has plenty of other people interested (they are welcome to it) and accused me of messing her about as I couldn't get transport to get the horses to the yard even though I never said what day I was moving them before she demanded I pay for the horses.
I want to move immediately now but shes demanding a months notice. With the extra costs of bedding/ hay/ feed / petrol for 20 mile daily round trips I wasn't expecting and the vets bills I will have due to keeping the horses locked in every night I can not afford this. I feel our agreement was changed without my permission or any discussion. Of course on every point she states she said no such thing.
4. I am being overcharged on each stable as she told me different prices when I met her if I wanted bedding from her, which I did not.
I feel I've been tricked into moving my horses to this yard and want to leave asap. I hope someone can give me some advice as it's been 13 years since I used a livery yard and it wasn't through choice that I had to sadly.
Thanks in advance x
